Technology Trauma

Photo Tech Trauma

After months of research on new iPhone deals that we never seemed to qualify for, Mr. Wiz*, JC* and I all of a sudden find ourselves in a T Mobile store. Giddy, we opt for the BOGO deal (buy one, get one free) and negotiate between ourselves, splitting the price of the free phone.

We’re feeling pretty savvy, until we begin the data transfer process. For the next two and one-half hours, we are held captive. Under the harsh, bright store lights, we are individually interrogated as to every password we have on record. We laugh later, wondering what type of intense training the staff must endure at T Mobile boot camp. Whether we ask the same question more than once or all at once, our representative is unruffled and never stops smiling.

On a roll, we decide to set up our new printer the next morning. We’re impressed that the printer will be connected to the computer via Bluetooth, rather than needing to be plugged in. Not surprising, we enlist the assistance of the HP customer service line. While Mr. Wiz is on the phone with them, he asks that I get Apple on the phone to respond to a computer question that we are not able to answer.

Once again, we find ourselves in limbo. Jake from HP has asked permission to take over our computer screen and is now speaking directly to Kimberly from Apple. No one seems to want to interface with us and we are left holding the two phones close enough so they can communicate. At one point, I almost think that Jake is going to ask Kimberly out. Before I can say “…Get a room…,” the issues are all rectified, goodbyes are said all-around and Jake wishes us “…An applelicious day…”

Undaunted, we pull ourselves together and venture forward. We still need to shop for protective phone cases; the place where our iPhones will be nestled and kept safe from all harm. I don’t remember doing this much research for Big A’s* crib. After a presentation from a Best Buy salesperson that warranted applause, we all opt for an indestructible screen protector, whose components were originally designed to protect military helicopter blades.

Together, we’ve endured all that technology could throw at us within a 48-hour period and have emerged unscathed. I fall asleep with visions of sugarplum emojis in my head, but my sweet dreams soon turn into nightmares. I see my Fitbit communicate to my refrigerator that we are on lockdown until I begin exercising again. My self-driving car leaves without me. A drone has accidently delivered a gift I was expecting, to my neighbor’s roof and I wonder how long a cheesecake can last without refrigeration.

I wake up in a cold sweat and decide that I need to get my operating system back in order. I thought I didn’t have the bandwith to handle the hard driving world of software, but so far, my technology intelligence, though somewhat artificial, has gotten me through every curve that’s has been thrown at me.

The way I see it, I had two choices: I could have settled into a low gig life with my out of date iPhone 4 or I could release my inner geek, grab my anxiety by the horns and ride into cyberspace on an iCloud filled with endless app possibilities.

 

*Who’s who? See “Cast of Characters” on the “About” page.

 

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